Custom Design Policy
- Initial Mock-up Complimentary initial invitation mock-up for design work as discussed by Sandra and customer with 3 free proofs
- Additional Proofs $10.00 each
- Total Redesign $40.00 per hour (billed in 15 minute increments)
Proofs: Since each item I produce is customized, proofs are a mandatory step for all items.
There is no charge for the first proof of your item. Any minor change(s) made to the first proof are also free of charge. There is also no charge for your second and third proof. If changes are made after the third proof, there is a proof charge of $10.00 for
the fourth proof. Any subsequent proofs are also an additional charge of $10.00 each.
If there are extensive changes made to the initial proof that are not in line with the original order placed, or changes that do not reflect the original verbiage supplied, your order is subject to a redesign fee of $40.00 per hour. (Billed at 15 minute increments), Proofs are generally produced within a week from the time I receive your order. I send the proofs out via email. Production begins only after I have your approval of the proof.
I do run all orders through spell check; however, the customer is responsible for reviewing the order for correct spelling, grammar, and information accuracy. Once I receive an approved proof back from a client, the order is put into production. Changes cannot be made to an order once it is put into production. *I cannot redo any order free of charge after a proof is approved
Production Time: Once final approval of proof has been received, production takes 3-4 weeks to complete. This includes
printing and assembly. If you need a faster turn around time, rush fees may apply. Invitations are hand assembled and
therefore may vary slightly but I strive to ensure quality is consistent throughout the order.
Photo Information: You may email your photo in a JPEG file format with a minimum resolution of 300 DPI. ***By providing me with your image, you agree that you are the photographer or have permission documented by the copyright holder. You also agree to take full responsibility for any misuse of copyrighted images and agree to not hold me liable for any misuse of any
copyrighted images***
Returns: Since all of my handmade invitations are customized, all sales are final and products cannot be returned. Due to the labor-intensive nature of my items, once you have placed an order I am unable to issue any refunds, returns or exchanges. Please carefully review your detailed quote.
Terms: Wedding Invitations: 50% non-refundable deposit to place order, Balance due upon approval of proofs and before order goes to print
Party Invitations, other Stationery, rush projects: 100% due prior to start of project
Payment: I currently accept Visa, MasterCard, PayPal, cash and personal checks
